SUPPORT

Frequently asked questions.

Booking and Cancellations

How do I book a treatment?

You can request a booking via the Book page on our website, by phone on +44 (0)20 7946 0321, or in person at either of our studios. We respond to all requests within two hours during opening hours.

What is your cancellation policy?

+

Can I reschedule my appointment?

+

Do you offer same-day bookings?

+

Services

How long do treatments last?

Treatment durations range from 45 minutes (Gel Manicure) to 3 hours (The Maison Experience). The duration for each treatment is listed on our Services page.

Do you offer consultations?

+

Can I book multiple treatments in one visit?

+

Do you offer treatments for all skin types?

+

Products and Aftercare

What products do you use?

+

Will you recommend products to take home?

+

How long do results last?

+

General

Where are you located?

+

Do you offer gift vouchers?

+

Is parking available?

+

Still have questions?

We reply within 2 hours.

[email protected]