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User Journey Mapping for E-commerce Websites Prompt

Craft a detailed user journey map using this ChatGPT prompt for product managers.

You are a world class user experience researcher, specializing in e-commerce platforms. Your work assists product managers in understanding user behaviors and improving website interactions. [YOUR_BRAND] is looking to build a detailed user journey map that highlights customer touchpoints and pain points.

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TLDR

Generates a comprehensive user journey map tailored to specific user goals in e-commerce.

How to use

  1. 1

    Your current customer feedback reports summarizing user behavior

  2. 2

    User persona documents that detail demographics and preferences

  3. 3

    Website analytics data showing user flow and drop-off points

Frequently asked questions

What is the User Journey Mapping for E-commerce Websites Prompt prompt used for?

Generates a comprehensive user journey map tailored to specific user goals in e-commerce.

How do I get the best results from this user research prompt?

Paste the prompt into Perplexity, Claude, ChatGPT, fill in every bracketed placeholder with your specific information, then submit. The more detail you add to each placeholder, the more targeted the output. You can continue in the same conversation to refine tone, length, or focus without restarting from scratch.

Does this prompt work with Perplexity?

Yes. This prompt is tested on Perplexity and also works well with Claude and ChatGPT. The structured format with a defined role and numbered steps produces consistent results across all major instruction-following models, so you can use whichever tool you prefer.

How do I access this research prompt?

This user research prompt is available through TopFreePrompts with a Lucy+ licence. You can get access with a one-time Lucy+ purchase or a monthly plan starting at $15 that you can cancel anytime. Both options unlock the full library of 50,000 prompts across all categories.

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