20 of the best prompts for ChatGPT for insurance, step by step across 4 stages. Works with ChatGPT, Claude, and Gemini.
20 of the best prompts for ChatGPT for insurance, step by step across 4 stages. Works with ChatGPT, Claude, and Gemini.
Published July 5, 2026
Most people try to use AI for ChatGPT for Insurance with a single vague prompt and get generic results. This guide takes a different approach: 4 targeted stages, from Client Communication through Claims Support, each with a prompt that gives the AI exactly the context it needs. Serve clients faster, write clearer policy explanations, speed up claims processing, and grow your book of business. Works with ChatGPT, Claude, and Gemini.
Write clear, trustworthy communications that help clients understand their coverage.
Write coverage summary email
Write a coverage summary email for a client who just purchased [DESCRIBE POLICY TYPE]. Explain what is covered, what is excluded, how to file a claim, and what to do before their next renewal. Use plain language, not policy jargon.
Client is confused
A client is confused about why their premium increased at renewal. The reasons are: [DESCRIBE FACTORS]. Write a clear, empathetic explanation that addresses their concern without sounding defensive or dismissive.
Write follow-up email
Write a follow-up email to a prospect who got a quote for [DESCRIBE POLICY] but has not responded in two weeks. Remind them of the key value, address a likely objection, and make it easy to take the next step.
Write side-by-side comparison
I need to explain the difference between [POLICY A] and [POLICY B] to a client who is deciding between them. Write a side-by-side comparison in plain language, with a recommendation based on their situation: [DESCRIBE CLIENT SITUATION].
Write renewal reminder letter
Write a renewal reminder letter for clients 60 days before their [DESCRIBE POLICY TYPE] renews. Include the renewal date, what will change, any action they need to take, and how to reach me with questions.
Grow your book of business with targeted outreach and persuasive proposals.
Write prospecting email
Write a prospecting email for [DESCRIBE TARGET SEGMENT, E.G. "SMALL BUSINESS OWNERS IN THE RESTAURANT INDUSTRY"]. Address their specific risks, explain why standard business coverage may not be enough, and offer a free review.
Preparing commercial insurance proposal
I am preparing a commercial insurance proposal for [DESCRIBE BUSINESS: INDUSTRY, SIZE, CURRENT COVERAGE]. Write the executive summary section that frames the coverage gaps we identified and our recommended solution.
Write referral request I
Write a referral request I can send to a satisfied personal lines client. I want them to refer friends or colleagues who might need [DESCRIBE COVERAGE TYPE]. Keep it warm, specific, and easy to forward.
Create LinkedIn message sequence
Create a LinkedIn message sequence (3 messages) to connect with and engage [DESCRIBE PROSPECT TYPE]. The goal is to schedule a coverage review call. Make each message feel genuine, not templated.
Write script
Write a script for a coverage review call with an existing client. The goal is to identify gaps and upsell [DESCRIBE ADDITIONAL COVERAGE]. Structure the discovery questions so the client identifies the need themselves.
Write accurate, efficient underwriting submissions and internal documentation.
Write narrative section
Write the narrative section of an underwriting submission for [DESCRIBE RISK: BUSINESS TYPE, SIZE, INDUSTRY, KEY EXPOSURES]. Highlight the risk quality factors, mitigation controls in place, and why this is an attractive risk.
Document coverage decision
I need to document the coverage decision for [DESCRIBE ACCOUNT]. Write a clear summary of what was offered, what was declined and why, and the underwriting rationale for the final terms.
Summarize loss run
Summarize this loss run into a clear risk assessment memo: [DESCRIBE OR PASTE LOSS DATA]. Identify frequency vs severity patterns, trends over time, and what the loss history suggests about the risk going forward.
Write internal notes
Write the internal notes for a complex account renewal where the client has had [DESCRIBE LOSS HISTORY]. Document what we know, what we need from the insured, and our recommended approach for market negotiation.
Create coverage checklist
Create a coverage checklist for [DESCRIBE BUSINESS TYPE] that underwriters can use to ensure all major exposures are addressed. Group by coverage line and flag the three most commonly missed exposures for this industry.
Guide clients through claims and document the process clearly.
Client just called
A client just called to report a [DESCRIBE CLAIM TYPE] loss. Write the first notice of loss summary I should complete, the questions I need to ask, and the immediate next steps I should communicate to the client.
Write claims status update
Write a claims status update email to a client whose [DESCRIBE CLAIM] has been open for [N WEEKS]. Explain where things stand, what is happening next, and what they need to do (if anything). Be empathetic and clear.
Client is unhappy
A client is unhappy with their claims settlement offer: [DESCRIBE SITUATION]. Write a professional email that acknowledges their frustration, explains the settlement basis, and outlines their options for resolution.
Document coverage dispute
I need to document a coverage dispute for [DESCRIBE SITUATION]. Write the file memo summarizing the claim facts, the coverage position, the basis for any denial or partial denial, and the next steps.
Write post-claim follow-up letter
Write a post-claim follow-up letter to a client who just had their first claim resolved. Thank them for their patience, summarize the outcome, review any coverage changes that resulted, and reaffirm your value as their agent.
Yes. Describe the client situation, policy type, and communication goal and ChatGPT will write clear, professional emails that explain coverage in plain language and build client trust.
Very useful. ChatGPT can write targeted prospecting emails, LinkedIn sequences, referral requests, and proposal summaries tailored to specific industries and risk profiles.
Yes. Describe the risk and ChatGPT will write the narrative section highlighting risk quality, controls, and the underwriting rationale that helps you present the account favorably to carriers.
Client communication, coverage explanations, prospecting emails, claims status updates, underwriting narratives, and policy comparison summaries are all areas where ChatGPT produces accurate, usable content.
Yes. Describe the claim situation and ChatGPT will write first notice of loss summaries, claims status updates, coverage dispute memos, and post-claim follow-up letters.
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